Where do I pick my tickets up from?

The Box Office is situated immediately in front of you as you enter the Queen's Hall from Beaumont Street. It is open from 10.00am – 4.00pm Monday to Saturday and one hour before the start of every performance.

Tickets for events outside the Queen's Hall (ie workshops, Abbey Festival events, village hall performances etc) will be available on the door of the venue from one hour before the event.

Where can I park my car?

Limited parking is available on Beaumont Street and is free after 5pm; it is metered between 9.00am to 5.00pm. There is additional parking in the Market Place. The Wentworth Car Park (beside Waitrose Supermarket) is only a short walk from the Queen's Hall.

Do I need any identification / proof of age (students)?

Yes. Please bring a student card on collecting your tickets.

What time does the Box Office open?

The Box Office is open from 10.00am – 4pm Monday to Saturday and one hour before the start of every performance.

Are all shows available to book online?

Most of our shows are available to book online.

Some events, such as workshops or community events, may be unavailable and booking should be done through the Box Office.

Our website diary covers three month at a time and this may result in forthcoming shows not being available online despite our season extending beyond that.

Is there food available?

The Exchange Café is open from 9.00am – 5.00pm Monday to Saturday / 10.00am – 4.00pm on Sundays & Bank Holidays. They serve food up until 7.00pm on an event evening. To reserve a table please contact them direct on 01434 652475

Is there a bar?

The Exchange Café provide a bar service. They serve from the café and from the bar in the White Room before a performance and during the interval. Ice creams can be bought at the entrance during the interval of shows.

When is the Library open?

The Library is situated in the Queen's Hall but it is not run by Queen's Hall Arts.

There is a drop-box for library returns when the Library is closed.

The Library’s opening hours are:
Monday: 9.30am – 7.30pm; Tuesday: 9.30am – 5.00pm; Wednesday: 9.30am – 5.00pm
Thursday: closed; Friday: 9.30am – 7.30pm; Saturday: 9.30am – 12.30pm;
Sunday: closed

How long is the show?

Show times differ with each performance. If we can obtain a running time prior to the show then this will be available from the Box Office in the days leading up to the performance.

Is there an interval?

Most shows run with an interval but this is not always the case. Again please check with the Box Office.

Where do you show the films?

Our films are screened in the theatre.

Do you show adverts before the films?

We don’t show adverts before the films and there is no intervals during film screenings.

If I have an idea for a particular event / activity / performance who should I contact?

The theatre is programmed by our Artistic Director, Geof Keys, and any programming enquiries for shows can be emailed direct to him.

Workshops and Outreach events can be discussed with our Arts Development Officer, Holly Clay.

For room bookings, please contact the Box Office 01434 652477.